7-Most Probable Reasons Why Subaru CarPlay Not Working

Drivers can use Apple CarPlay to link their Apple iPhone to the infotainment system in their Subaru vehicle.

Particularly, it allows playing music and other media, but sometimes, there is a possibility that you may face Subaru CarPlay not working.

Obviously, it can be a frustrating issue as you are unable to enjoy your ride on the way to your destination.

You must know that Subaru CarPlay is a convenient and safe way to use your iPhone while on the road.

However, sometimes drivers may encounter issues with CarPlay not working in their Subaru vehicles.

This includes making phone calls, sending texts, getting directions, and playing music.

There are various reasons why you may face Subaru CarPlay, not working issues. But don’t worry, there are several solutions to this problem too.

What Is Subaru CarPlay & How Does It Work

Subaru CarPlay Not Working


Drivers can connect their cellphones to the infotainment system of their Subaru vehicle using Subaru CarPlay technology.

The system allows drivers to access their smartphone’s apps, contacts, music, and other features through the car’s display screen, steering wheel controls, and voice commands.

Additionally, with Subaru CarPlay, drivers can stay connected and entertained while on the road without having to constantly look at their phones.

  • One of the biggest advantages of Subaru CarPlay is its ease of use. Therefore, with a simple connection, drivers can access their smartphone’s most important features without having to take their eyes off the road. Furthermore, CarPlay helps to minimize distractions and keeps drivers safer while on the road.
  • In addition, Subaru CarPlay is also incredibly convenient, allowing drivers to make hands-free calls, send and receive text messages, and control music playback without having to touch their phones.
  • Another advantage of Subaru CarPlay is its compatibility with many popular smartphone apps, such as Apple Maps, Spotify, and Waze, making it an extremely versatile and flexible system for drivers to use.

Subaru CarPlay Not Working: 6 In-depth Problems

Subaru CarPlay Not Working

With the Subaru CarPlay system, you can use Siri voice commands, access your favorite apps, and play music all from your car’s central display.

However, sometimes, you may encounter issues where the CarPlay system is not working.

Additionally, it can be frustrating not to be able to use this convenient feature.

There could be several reasons why your Subaru CarPlay is not working, such as software glitches, connectivity issues, or hardware problems.

It is important to diagnose and fix the issue as soon as possible, so you can get back to using the system as soon as possible.

Some common causes of CarPlay not working include iPhone software updates, a damaged lightning cable, or problems with the vehicle’s head unit or USB port.

Additionally, here is, each problem discussed in more detail.

Problem 1: Software Update Needed

One of the most common reasons for CarPlay not working is outdated software on either the iPhone or the car’s infotainment system.

Updating the software can resolve many issues with CarPlay.

Ensure that both your Subaru’s infotainment system and your iPhone are using the most recent versions of their respective software.

Problem 2: Poor Wireless Connectivity

Another reason for CarPlay not working may be due to poor wireless connectivity.

If the iPhone is not able to connect to the car’s infotainment system wirelessly, then CarPlay will not work.

You must make sure that the iPhone and the vehicle are both within communication range of one another and that there are no impediments in their path that might be causing interference.

Problem 3: Incorrect USB Port

It is also possible that CarPlay is not working because the iPhone is connected to the wrong USB port.

In some Subaru models, there may be multiple USB ports, and the one designated for CarPlay may not be the one that you are using.

For this reason, check the owner’s manual to determine which port is designated for CarPlay and make sure that you are using the correct one.

Problem 4: Damaged USB Cable

If the USB cable that connects the iPhone to the car’s infotainment system is damaged, then CarPlay may not work.

Therefore, you have to check the cable for any signs of damage and replace it if necessary.

Problem 5: Restricted Access

In some cases, CarPlay may not work because of restrictions set by the car’s manufacturer.

This is most common in rental cars, where the car’s infotainment system may be set to only allow access to certain features, including CarPlay.

To solve this problem, you can contact the car’s manufacturer or rental agency to determine if there are any restrictions that could be preventing CarPlay from working.

Problem 6: CarPlay Settings

Finally, it is possible that the CarPlay settings on the iPhone or the car’s infotainment system may be incorrect.

Additionally, check the settings on both the iPhone and the car to make sure that CarPlay is enabled and that all settings are correctly configured.

In some cases, the issue could be resolved by simply restarting your iPhone or performing a hard reset on the CarPlay system.

In more complex cases, you may need to consult a professional mechanic or the dealership for assistance.

How To Reset CarPlay In Subaru: 5-Steps Process

Subaru CarPlay Not Working

If the CarPlay in your Subaru is malfunctioning, you have to reset it in order to check if it starts working again. There is a simple procedure to follow that is given below.

Step 1: Turn off the Subaru vehicle

The first step in resetting the CarPlay system in your Subaru vehicle is to turn off the car. This will help ensure that the system has completely shut down and is ready to be restarted.

Step 2: Connect your iPhone to the Subaru’s USB port

Once the car has been turned off, connect your iPhone to the Subaru’s USB port using a Lightning cable.

Additionally, ensure sure the wire is firmly connected to the USB ports in the car and the phone.

Step 3: Restart the Subaru vehicle

Next, restart the Subaru vehicle. This will initiate the CarPlay system and prompt it to recognize the connected iPhone.

You can do it as many times as you like to ensure it’s working.

Step 4: Disconnect the iPhone from the USB port

After the car has restarted, disconnect the iPhone from the USB port. Wait for some time, and then reconnect it.

This will help reset the CarPlay system and should resolve any issues with it not working.

Step 5: Check the CarPlay system

Finally, check the CarPlay system to see if it is now working properly.

You can do this by accessing the CarPlay home screen on your iPhone and checking if the system is responding to your inputs.

If the CarPlay system is still not working, you may need to perform additional troubleshooting steps, such as updating your iPhone’s software or contacting your local Subaru dealer for assistance.

Must Know FAQs About Subaru CarPlay

Is Apple CarPlay available on Subaru?

Yes, Apple CarPlay is available on many Subaru models. Some of the popular models that come with CarPlay include the Impreza, WRX, Legacy, and Outback.

Which Subaru models have wireless CarPlay?

Currently, only select Subaru models have the feature of wireless CarPlay.

Some of the models include the 2019 or newer Ascent, 2020 or newer Legacy, 2020 or newer Outback, and 2020 or newer WRX.

A list of the latest cars that include wireless CarPlay features are:

  • 2023 Crosstrek.
  • 2023 Forester.
  • 2023 Outback.
  • 2023 Ascent.
  • 2023 Solterra.

Does Subaru have Android CarPlay?

No, Subaru does not have its own Android CarPlay.

However, the automaker has its own infotainment system called Starlink that provides smartphone connectivity and integrates with popular apps.

Android Auto is a feature that is available with every new Subaru model for the 2023 model year.

The setup process is simple and only needs your phone and a compatible USB cord, which is the best part.

Does Subaru CarPlay work with Bluetooth?

Yes, Subaru CarPlay can be used with Bluetooth connectivity.

This allows you to connect your iPhone to your car’s infotainment system wirelessly and use CarPlay without any cables.

Sum Up

Subaru CarPlay not working is a very common issue that most users have to face. Generally speaking, using your iPhone while driving is safe and practical with CarPlay.

However, there are a number of reasons why CarPlay might not be functioning.

There are a number of possible causes why CarPlay may not be functioning in your Subaru vehicle, ranging from outdated software to bad USB ports.

It is crucial to troubleshoot and pinpoint the underlying source of any CarPlay problems so that you can fix them.

By following a proper series of steps, you can get your Subaru CarPlay up and running in no time.

Leave a Comment